Junior ERP Delivery Consultant

Location: Michigan, USA

 

Passion4Tech + Creativity + Fun =
Systems X Team Member

ABOUT YOUR ROLE WITH US

As a Junior Delivery Consultant within our growing advisory team, you will help customers within different industrial sectors design, validate, test, and deploy the Plex Manufacturing Cloud. You will provide clients with superior customer service and guidance with implementations, training, and general support of the Plex ERP. This position is an integral part of our global ERP team providing first-class consulting services and business process knowledge to our customers.


 

REASONS YOU SHOULD JOIN US

OUR CUSTOMERS

Your contributions will have a direct impact on our customers. Many of them are among the best in their industry and your involvement will provide you with tremendous insight and knowledge on how we help them leverage their technology to fulfill today’s digital transformation initiatives.

CHALLENGED AND NEVER BORED

Systems X is not limited to one industry or geographic location. We have separate lines of business that support all company sizes, from SMB to Fortune 500 in industrial, health care, services, and financial sectors around the world. You will have the opportunity to experience different company cultures, processes, and emerging technologies. You will get to meet and work with very talented people that share your purpose and have fun doing it.

YOUR SUCCESS IS OUR SUCCESS

As one of our team members, you will never be alone in tackling challenging activities. We are ONE and as such we help each other on a continuous basis to ensure everyone succeeds so that we continue to earn our customer’s trust and provide them with unmatched value. You will be a respected team member and encouraged to think and contribute with an entrepreneurial mindset. Don't worry, we will certainly help you every step of the way. Everyone here is committed to serving each other!

THE SYSTEMS X FAMILY

Our culture is centered around inclusion, respect, and service to each other. Together, we have built our business to provide a sustainable work environment that provides an adequate life balance each of our team members deserves. There is genuine care here where lasting friendships are conceived. Laughs and great conversations are encouraged. Everyone works hard and that commitment is rewarded by the customer and peer respect. Our open-door policy keeps us true to our values and we proceed with all we do transparently so we benefit from everyone’s input. We are ONE.

OH YES, THE BENEFITS!

We enjoy a flexible working environment in a relaxed setting. Yes, we party to celebrate accomplishments and we have lots of surprise lunches. Unlimited Coffee and snacks are available so you can chill and engage your peers in conversation. Your pay is competitive and your healthcare benefits will ensure you can rest easy in the event you need care for yourself or your family. Enjoy well deserved paid vacation and ramp up on those days quickly too! No more waiting years and years for a measly extra day! Rollover your 401K or let’s get you started on one so you can one day sit back at the beach and be an angel investor.


 

WHAT YOU WILL BE DOING

As a Junior Delivery Consultant, you will take part in the pre-and post-implementation lifecycle of our customer’s solutions ensuring successful launches.

This includes: 

  • Participate in the full lifecycle of a client implementation including Kickoff, Discovery, Business Analysis, System Configuration, Testing, Documentation, Training and Change Management. Work directly with the customer’s project team to understand their business needs and translate them into a systematic set of requirements. Ultimately resulting in a fully configured ERP system meeting the needs of the client’s business.

  • Provide guidance, assistance, and training opportunities to the customer and internal team members. Using a high degree of insight and analytical skills, recommend creative solutions. Continually assess project risk and anticipate deviations in project plans/processes and recommend alternative approaches to the Project Manager.

  • Develop a deep understanding of the capabilities and limitations of Plex to properly and creatively utilize existing features/functions to meet the needs of the client.

  • Research, document, configure, test, and train the customer for each ERP engagement.

  • Manage workload to established timelines and expectations.

  • Keep up-to-date on product releases, new technologies, and industry trends.

  • Assist and mentor new team members as needed.

  • Comfortable with creating video content as needed.


 

TECHNOLOGIES YOU WILL USE HERE

  • Plex Cloud ERP

  • Google Cloud Suite

  • Cloud-based Project Management and Collaboration tools.


 

KNOWLEDGE & SKILLS THAT COME IN HANDY

  • BA/BS in Business, Supply Chain Management, Engineering, CIS or related field.

  • The propensity for learning.

  • Professional interpersonal and customer-facing skills.

  • Ability to demonstrate initiative and to meet deadlines.

  • Proficient business acumen, presentation skills, as well as oral and written communication skills.

  • Solid problem solving, organizational and analytical abilities.

  • Team player with the ability to build strong peer and interpersonal relationships.

  • Ability to work independently and as part of an integrated, collaborative, and global team.

  • Self-starter with a sense of urgency.

  • Familiarity with manufacturing environments is a plus.

  • Ability to travel to customer locations as needed up to 50% of the time.

  • Native or Advanced English.


 

IMPORTANT FOR YOU TO HAVE

  • This position requires a high level of interaction with clients. You must be a patient listener as well as an effective communicator that is comfortable leading change within an organization.

  • US Drivers License.

  • Strong written and oral communication skills in English.


 

PRIORITY REFERENCES

  • 6 months of working experience. 

  • A preference for individuals that have already worked in manufacturing operations or have had experience with business process improvement or manufacturing ERPs. 

  • Plex experience is a plus.

  • Fluency in other languages such as Spanish is a plus.


 

IMPORTANT TO KNOW

  • Your Reporting Location is Chesterfield, Michigan.

  • You will contribute during a 40 Hour Work Week.

  • We offer a flexible working environment and all positions are remote-office capable.

  • As an entry-level position, Systems X offers a competitive base salary plus benefits for Junior Delivery Consultants. Additionally, we offer a strong platform for growth that enables professional and salary advancement.

    • There are many opportunities for professional development paths within Systems-X such as advanced consulting, project management, shop floor integration, report writing, and much more!


 

HIRING PROCESS TIMELINE

  • We’ll be accepting applications for this position through the end of the year.
  • Due to COVID-19 Precaution(s), all interviews will be conducted via video conferencing.
  • You will be contacted via e-mail if you are considered for the position and your interview will be scheduled within one week from our notice.
 

Apply for the position today!