Cybersecurity Associate

Location: Michigan, USA

 

Passion4Tech + Creativity + Fun =
Systems X Team Member

ABOUT YOUR ROLE WITH US

As a Cybersecurity Associate, you will primarily support our awesome customers in the ongoing surveillance and security of their network and desktop environment. You will also provide threat containment assistance, remote monitoring, vulnerability resolution, data entry, and perform scheduled logging activities. This position requires that you provide first-level support to clients in a professional, cheerful manner to ensure a clear understanding of the issue and the next steps for resolution.


 

REASONS TO JOIN OUR TEAM

OUR CUSTOMERS

Your contributions will have a direct impact on our customers. Many of them are among the best in their industry, and your involvement will provide you with tremendous insight and knowledge on how we help them leverage their technology to fulfill today’s digital transformation initiatives.

CHALLENGED AND NEVER BORED

Systems X is not limited to one industry or geographic location. We have separate lines of business that support all company sizes, from SMB to Fortune 500 in industrial, health care, services, and financial sectors around the world. You will have the opportunity to experience different company cultures, processes, and emerging technologies. You will get to meet and work with talented people who share your purpose and have fun doing it.

YOUR SUCCESS IS OUR SUCCESS

As one of our team members, you will never be alone in tackling challenging activities. We are ONE, and as such, we help each other on a continuous basis to ensure everyone succeeds so that we continue to earn our customer’s trust and provide them with unmatched value. You will be a respected team member and encouraged to think and contribute with an entrepreneurial mindset, and you will find support every step of the way. Everyone at Systems X is committed to serving each other!

THE SYSTEMS X FAMILY

Our culture is centered around inclusion, respect, and service to each other. Together, we have built our business to provide a sustainable work environment that provides an adequate life balance each team member deserves. There is genuine care here where lasting friendships are conceived. Laughs and great conversations are encouraged. Everyone works hard, and that commitment is rewarded by the customer and peer respect. Our open-door policy keeps us true to our values, and we proceed with all we do transparently to benefit from everyone’s input. We are ONE.

THE BENEFITS!

We enjoy a flexible working environment in a relaxed setting. Yes, we party to celebrate accomplishments, and we have lots of surprise lunches. Our VIP lounge is the perfect place to chill and engage your peers in conversation. Your pay is competitive, and your healthcare benefits will ensure you can rest easy if you need care for yourself or your family. Enjoy well deserved paid vacation and ramp up on those days quickly too! No more waiting years and years for a measly extra day! Rollover your 401K, or let’s get you started on one so you can one day sit back at the beach and be an angel investor.

  • 401(k) with matching

  • Health Insurance (BCBS of Michigan)

  • Dental & Vision Insurance

  • Health savings account

  • Life insurance

  • Salary Position with Paid time off

  • Professional development assistance


 

YOUR IMPORTANT ROLE

As a Cybersecurity Associate, you will take part in several activities that promote the optimum security operation of our customer's IT environment.

 This includes:

  • Conduct security assessments regularly to identify vulnerabilities and perform risk analysis based on common procedures.

  • Conduct passive evaluations (compliance audits) and active evaluations (penetration tests and/or vulnerability assessments).

  • Monitor security alerts and notifications and report suspicious activity to clients and internal service delivery team members.

  • Monitor application, firewall, and server logs for potential cybersecurity-related activity.

  • Audit endpoint & OS patching processes to expose cyber risks and document the remediation action plan.

  • Document incidents to contribute to incident response and disaster recovery plans.

  • Create, update and maintain guides, policies, and training materials for cybersecurity-related processes and changes.

  • Advise and implement necessary changes required to counter the attack or improvise security standards as instructed.

  • Collaborate with client and IT services delivery team to remediate any potential hardware or network issues that prevent detection capability.

  • Manage access to client-sensitive information systems, coordinating with internal teams to scope necessary access levels.

  • Audit data access, appropriate use of software, and cybersecurity training compliance.

  • Support incident lessons learned meetings to give input on recommendations to prevent/mitigate future incidents.

  • Keep up with new developments in the cybersecurity software/hardware threats, emerging technology trends, and security risks associated with those technologies.

This may also include:

  • Provide subject matter expertise in various Cybersecurity areas, including the risk management framework (RMF) to the IT service delivery team.

  • Assist and mentor new team members as needed.

  • Darkweb research.

  • Management of internal SIEM, EDR, SOAR, and data loss prevention platforms.

  • Comfortable with creating video content as needed.


 

TECHNOLOGIES YOU WILL USE HERE

  • Remote Management Tools.

  • Firewall & Intrusion Detection software.

  • Penetration testing software.

  • Service Desk Portal.

  • FedRAMP approved GovCloud platforms.

  • Cloud-based Project Management and Collaboration tools.


 

KNOWLEDGE & SKILLS NEEDED FOR THE ROLE

  • Bachelor's Degree in Information Technology or equivalent technical experience.

  • Knowledge of DoD or Federal Government, cybersecurity, and security frameworks (NIST 800-171 and CMMC).

  • Professional interpersonal and customer-facing skills.

  • Ability to demonstrate initiative and meet deadlines.

  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.

  • Solid problem solving, organizational and analytical abilities.

  • Team player with the ability to build strong peer and interpersonal relationships.

  • Ability to work independently and as part of an integrated, collaborative, and global team.

  • Self-starter with a sense of urgency and a propensity for continuous learning.

  • Ability to travel to customer locations as needed up to 5-10% of the time.

  • Diagnosis skills of cyber threats and network vulnerability issues.


 

IMPORTANT FOR YOU TO HAVE

  • One (1) to Two (2) years of experience working as an IT support resource or a related IT security and compliance role.

  • Strong written and oral communication skills in English.

  • Familiarity with various types of security assessments.

  • Cyberthreat awareness: the ability to match resources to cybersecurity issues appropriately.

  • This position requires a high level of interaction with clients. You must be a patient listener as well as an effective communicator.

  • Typing skills to ensure a quick and accurate response to threat activities.

  • Understanding of support tools, techniques, and how technology is used to provide IT services.

  • IP networking fundamentals.

  • A high degree of accuracy and attention to detail.

  • Knowledge of Active Directory.

  • Understanding of network firewall/security technology.

  • Malware and Spyware removal experience.

  • Troubleshooting fundamentals.

  • Ability to maintain confidentiality.

  • Excellent organization and documentation skills.

  • Must be comfortable with video conferences.

  • US Drivers License.

  • US Citizenship is required.

  • Must be able to obtain Secret level security clearance through the US Defense Counterintelligence and Security Agency.


 

CANDIDATE PRIORITY CRITERIA

  • Three (3) plus years of experience working as an IT support resource or a related IT security and compliance role. 

  • Security + Certification

  • Knowledge of current cybersecurity software tools used for endpoint protection, vulnerability scanning, SIEM, and cloud security.

  • A preference for individuals that have already worked in an IT Managed Service Provider environment. 

  • Fluency in other languages, such as Spanish, is a plus.


 

IMPORTANT TO KNOW

  • Your Reporting Location is Chesterfield, Michigan.

  • You will contribute during a 40 Hour Work Week.

  • A background and drug screening check will be conducted if an offer of employment is made.

  • We offer a flexible working environment, and all positions are remote-office capable.

  • We offer a strong platform for growth that enables professional and salary advancement.

    • There are many opportunities for professional development paths within Systems-X, such as advanced consulting, project management, shop floor integration, advanced software development, and more!


 

HIRING PROCESS TIMELINE

  • We’ll be accepting applications for this position through the end of the year.

  • The initial interview will be conducted via video conferencing.

  • You will be contacted via e-mail if you are considered for the position, and your interview will be scheduled within one week from our notice.

  • Follow-up interviews will be conducted onsite.

 

Apply for the position today!